How do I know if magicVORTEX is running?
  An easy way to tell if magicVORTEX is currently running is to look for the magicVORTEX icon in your system tray. The Windows system tray is typically located in the bottom, right corner of the desktop.
 
magicVORTEX Tray Icon (the left-most icon)
  In order to access magicVORTEX just click on this icon (in your computer's system tray area), with either a left- or right-click of the mouse.
 
 
Am I online?
  An easy way to tell if magicVORTEX is currently online and communicating with the Relay is to look for a small blue dot in the magicVORTEX tray icon in your system tray. It is typically located in the bottom, right corner of the desktop.
 
magicVORTEX Tray Icons
Offline Online
  The online status of magicVORTEX is dependent on several major factors.
  • The email address and password used for login must be correct.
  • You must be connected to the Internet.
  • If you have any Internet security software installed on your computer, add "magicvortex.com" to your list of 'safe' websites.
  • The Relay Test Page must report an Online status message.

Review our online FAQ for additional information.
 
 
How do I know a file is transferring?
  An easy way to tell if magicVORTEX is currently transferring a file is to look for the spinning version of the magicVORTEX tray icon in your system tray.
 
magicVORTEX Tray Icon
Transferring
(spinning)
  In addition, the following tooltip should appear when you hold your mouse pointer over the magicVORTEX tray icon:
 
 
 
How do I know I've received a file?
  An easy way to tell if you've received a file via magicVORTEX is to look for the blinking version of the magicVORTEX tray icon in your system tray.
 
magicVORTEX Tray Icon
File Received
(blinking)